HELP & SUPPORT

Let's get you unstuck.

A person behind your tools. A clear place to ask for help.

Contact Steven

steven017417@gmail.com

Tell us which screen you were on and what happened. Include your venue name if it helps. Never send passwords, sign-in codes, payment card details or customer information.

Signing in

Use the Google account you used to create your workspace. Google sign-in is available for the free account pilot. Paid tools are still being connected. There is no separate Hospitality Tools password. Email-only sign-in is not yet available.

Saved changes and more than one venue

Choose the venue using the selector in your workspace. Save changes after editing its details, photo or preferences. Each venue has separate sample approvals and reply settings. Your account profile applies across all your venues.

Download or remove your data

In Settings, choose Download my data for a copy of your saved workspace. For other account records, a correction or account deletion, send a privacy request from your account email. These requests are handled manually; sending an email does not instantly delete an account.

What is available today?

You can explore the tools and, with a Google account, save your venues and try sample approvals. AI drafting is being tested in the operator's account using fictional reviews. Live Google reviews, invoice monitoring and paid subscriptions are not enabled. See the current service status.

Hospitality Tools is operated by Steven Dooley, ABN 26 491 881 967, under the Aussie AI brand. Contact steven017417@gmail.com.